Privacy Policy Last updated: September 30, 2025

This Privacy Policy explains how SincSports ("SincSports," "we," "us," or "our") collects, uses, discloses, and safeguards personal information when you use our websites and services, including sincsports.com (the "Services").

Scope

This Policy applies to personal information we collect online and in connection with the Services. It does not cover third-party websites or services that we do not control.

Information We Collect

  • Account & Contact Data: name, email, phone, organization/club, role, and login credentials.
  • Participant & Registration Data: player/coach/manager details submitted for events (e.g., roster info, age group, team, jersey number).
  • Payment & Transaction Data: amounts, status, and non-card details related to payments. Card data is handled by our PCI-compliant payment processors; we do not store full card numbers.
  • Communications: messages you send us, support requests, email preferences.
  • Usage & Device Data: log data, IP address, device/browser type, pages viewed, referring/exit pages, timestamps.
  • Cookie & Similar Technologies: see our Cookie Policy for details and controls.
  • Optional Event Documents: e.g., team rosters, waivers, and medical release forms uploaded by team managers per event rules.

Sources of Personal Information

  • Directly from you or your organization (e.g., during registration or account setup).
  • Automatically from your device/browser when you use the Services.
  • From event organizers, team managers, or integrated partners at your direction.
  • Payment processors for transaction confirmations and fraud prevention signals.

How We Use Personal Information

  • Provide, operate, and improve the Services (including scheduling, scoring, and event management).
  • Process registrations, payments, refunds, and related transactions.
  • Authenticate users, maintain security, prevent fraud and misuse.
  • Communicate with you about accounts, events, updates, and support.
  • Comply with legal obligations and enforce our terms.
  • Analyze aggregated usage to improve features and performance.

Legal Bases (EEA/UK only)

  • Contract: to deliver the Services you request.
  • Legitimate Interests: to secure and improve the Services, prevent fraud, and support customers, balanced against your rights.
  • Consent: for optional features where required (e.g., certain cookies/marketing).
  • Legal Obligation: to comply with applicable laws (e.g., tax, accounting, court orders).

How We Share Information

  • Service Providers & Subprocessors: hosting, infrastructure, analytics, customer support, email delivery, and payment processors (PCI DSS compliant) who process data on our behalf under contractual safeguards.
  • Event Organizers & Team Officials: information necessary to run events you register for or participate in.
  • Legal & Safety: to comply with law, protect rights, safety, and integrity of the Services, or in connection with a merger or acquisition.

We do not sell or share personal information for cross-context behavioral advertising.

Cookies & Similar Technologies

We use necessary cookies to operate the Services and optional analytics cookies to understand usage. You can manage your choices via our Cookie Policy and consent tools.

Data Retention

We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Event-specific documents (e.g., waivers/medical releases) are retained only for the duration reasonably necessary for event administration and compliance, then deleted per our retention schedule.

Security

We implement administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit, restricted access, and monitoring. No method of transmission or storage is 100% secure.

Children’s Privacy

We support youth sports and may process limited information about players under 18 provided by parents/guardians or authorized team officials for event participation. We do not knowingly collect information directly from children under 13 without appropriate consent and oversight. If you believe a child provided information directly to us without consent, please contact us and we will take appropriate action.

International Data Transfers

When transferring personal data internationally, we use appropriate safeguards (e.g., Standard Contractual Clauses where applicable).

Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing. To exercise rights, contact us using the details below. We may need to verify your identity before fulfilling a request.

Marketing Choices

You can manage email preferences via unsubscribe links in emails or by contacting us. Necessary service emails (e.g., transactional or account notices) may still be sent.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, this section applies in addition to the rest of this Policy.

Categories We Collect

Category Examples Purpose of Use Disclosed to
Identifiers Name, username, email, phone, device/IP Account, service delivery, security Service providers; event organizers as needed
Customer Records Registration details, roster/participant data Event administration, support Service providers; event organizers as needed
Commercial Information Transactions, payment status Payment processing, accounting Payment processors; service providers
Internet/Network Activity Log data, usage analytics Security, debugging, service improvement Service providers (e.g., analytics)
Sensitive Personal Information Optional medical release documents uploaded by team managers Event safety/emergency access as directed Event organizers; emergency providers if necessary

Your CCPA/CPRA Rights

  • Right to Know/Access the categories and specific pieces of personal information we collected about you.
  • Right to Delete personal information, subject to legal exceptions.
  • Right to Correct inaccurate personal information.
  • Right to Opt Out of Sale/Sharing — We do not sell or share personal information (including of minors under 16).
  • Right to Limit Use of Sensitive Personal Information — we use SPI only for permitted, limited purposes (e.g., event safety) and do not use it to infer characteristics.
  • Right to Non-Discrimination for exercising your rights.

Submitting Requests

California residents can exercise rights by emailing us at [email protected] or writing to the address below. We will verify your request (e.g., by confirming control of your account/email). You may use an authorized agent; we may request proof of authorization and verification of your identity.

Data Retention (California)

We retain personal information only as long as reasonably necessary for the purposes disclosed, consistent with the factors in Cal. Civ. Code §1798.100(a)(3).

Do Not Track

Some browsers send "Do Not Track" signals. We currently do not respond to DNT signals. You can control certain tracking via our Cookie Policy.

Changes to This Policy

We may update this Policy from time to time. We will post the updated version and revise the "Last updated" date above. Material changes may be communicated through the Services or via email.

Contact Us

Questions or requests regarding this Policy can be sent to:

SincSports
Attn: Privacy Office
[email protected]
180 S. Western Avenue Suite 199
Carpentersville, IL 60110